Convenience – Care – Compassion
A Winning Combination for an Outstanding Customer Experience
Call Noor offers HIPAA-compliant medical virtual assistant services designed to
meet the unique needs of FQHC clinics. Our team works remotely, seamlessly
integrating with your existing systems to deliver customized solutions that
enhance your healthcare organization’s efficiency and patient communication.
Located in León, Mexico, our state-of-the-art facility ensures the security and
confidentiality of all operations. Our bilingual and medically trained staff act as
a bridge, providing compassionate and reliable communication between your
organization and patients, all while offering a cost-effective solution for your
practice.
Our Services
Call Center Solutions
In‐bound and Out‐bound calls
Referral Coordinators
Medical Records
Insurance Verification
Patient Scheduling
Specialized Agents Solutions
Billing
Coding
Collections
EMR Support
HIPAA Training
IT Support/Services
Other Services Solutions
Digital Conversion of Medical Records
Professional Recordings and Greetings
English-Spanish Translation
Our Clients
Who Do We Partner With?
In our centralized call center we work with a variety of organizations –
insurance companies, medical centers, private practices, hospitals,
pharmacies, clinical / medical laboratories to name a few. Based on our
experience, we have come to understand the specifics of working with
different entities. This expertise helps us understand the client needs, and
route inquiries to the most suitable end-point when seconds matter.
Medical institutions we partner with include:
Medical Centers
Hospitals
Physicians
Home/Personal Care Providers
Primary Care Providers
Pediatricians
Dentists
Optometrists
Gynecologists
Mental Health Counselors
Pharmacies
Clinical/Medical Laboratories
Health Insurance Companies
And many more
We partner with different healthcare plans, including but not limited to:
IPAs
Medicare
Medicaid
Government Programs
CHDP
Family Pact
Commercial Healthcare Plans
And others