Security Measures
We Protect You and Ensure You Are Compliant
We are an answering service provider; hence security is of utmost importance to us. We safeguard and protect electronically created, accessed, processed or stored PHI (ePHI) when at rest and when in transit.
For our security and the security of our clients, we have implemented measures and systems designed to secure and safeguard all information.
We train our employees on how t0 handle calls for different situations, such as routine and emergency calls.
We offer secure and confidential messaging between clients and your organization.
We offer a reliable way for clients to schedule, change and cancel appointments.
We provide secure password-protected call recordings.
We take precise messages, call screenings, and we write every message in accordance with HIPAA standards, using scripting that is designed to protect patient privacy.